Information Technology Specialist

Hammerspace, a leader in data management solutions, is seeking an Information Technology Specialist to ensure our employee base has the technology and tools necessary to perform their duties.  The Information Technology Specialist will monitor and maintain the technical tools and solutions for Hammerspace, leveraging their problem solving and customer support skills.  This is a remote position, but the candidate will need to be located near Salt Lake City for easy access to occasional Datacenter work.

 

Responsibilities

  • Provide Hammerspace employees with top-tier support by solving their technical issues in a timely fashion
  • Ensure that all employees are set-up with necessary technology tools, such as Active Directory, office 365
  • Manage and support the overall IT infrastructure
  • Datacenter performance monitoring and maintenance of servers, storage and network in person as needed
  • Computer imaging for new or existing employees
  • Support the development team in various ways, including assisting with internal tools

Qualifications

  • At least 5+ years in an IT support role, with experience supporting a remote employee base
  • Working knowledge of relevant operating systems, software and programming
  • Strong attention to detail, with excellent problem solving and critical thinking skills
  • Good organization and time management skills with ability to effectively prioritize competing duties
  • Great communication, customer service and interpersonal skills
  • Have the ability to self-manage and multi-task effectively
  • Must be able to occasionally lift 30-50 pounds 
  • AA/BS in IT or computer science preferred
  • Must be located near Salt Lake City, UT

Additional Desired Skills

  • Basic python programming skills
  • Jira and Confluence experience

 

Please send your resume to careers@hammerspace.com

Notice to Recruiters and Staffing Agencies:
Agencies are hereby specifically directed not to contact Hammerspace employees directly in an attempt to present candidates. To protect the interests of all parties, Hammerspace will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Hammerspace will be considered Hammerspace property. Hammerspace will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Hammerspace will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

Agency must obtain advance written approval from Hammerspace’s recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Hammerspace will not pay a fee to any Agency that does not have such agreement in place.